Customer Testimonials

I walked in and instantly got help from a sales person, Taylor. He was very helpful and professional. Every question I had he had an answer to, he know exactly what he was talking about. Definitely would recommend Cadillac of Beverly Hills to family and friends specifically sells person Taylor. Thank you again!

Straightforward and transparent experience from beginning to end. What I really appreciated was, knowing the car we wanted, the whole transaction took just 3 hours, with no last-minute tricks or sudden add-ons or something; fees are very reasonable and, as I said, transparent. Robert Rodriguez was our main contact, and he was terrific; my wife in particular felt treated with respect, and all aspects were explained by him thoroughly.

They really are great at this place. I've leased two cars from them back to back and will return for a third. Kevin Kanifati is great to work with, as are Fay and Stacie. I was in and out within two hours (without an appointment).

If you are in the market for a Cadillac, there is only one phone call you need to make. After having purchased and leased from different brands over the years, including other luxury brands I can attest that Cadillac Beverly Hills brings the art of hospitality back to the automobile dealership industry. Beyond the quality of the vehicles, the generous service, attention, integrity and communication from the Cadillac Beverly Hills team (from the owner to everyone across leadership, sales, and finance) are ultimately the reason we came home in our dream car. From our initial call, through to the followup ... Read More

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Google - Sep 15, 2026

If you are in the market for a Cadillac, there is only one phone call you need to make. After having purchased and leased from different brands over the years, including other luxury brands I can attest that Cadillac Beverly Hills brings the art of hospitality back to the automobile dealership industry. Beyond the quality of the vehicles, the generous service, attention, integrity and communication from the Cadillac Beverly Hills team (from the owner to everyone across leadership, sales, and finance) are ultimately the reason we came home in our dream car. From our initial call, through to the followup communication, personal attention, and service down to every last detail until we were out the door, we are truly grateful for everything from David, Fay, Dan, Edwin and Ivan. Cadillac may have won us over with the product, but it's the people behind this team that have earned a loyal customer for life.

If you are in the market for a Cadillac, there is only one phone call you need to make. After having purchased and leased from different brands over the years, including other luxury brands I can attest that Cadillac Beverly Hills brings the art of hospitality back to the automobile dealership industry. Beyond the quality of the vehicles, the generous service, attention, integrity and communication from the Cadillac Beverly Hills team (from the owner to everyone across leadership, sales, and finance) are ultimately the reason we came home in our dream car. From our initial call, through to the followup ... Read More

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Yelp - Sep 15, 2026

If you are in the market for a Cadillac, there is only one phone call you need to make. After having purchased and leased from different brands over the years, including other luxury brands I can attest that Cadillac Beverly Hills brings the art of hospitality back to the automobile dealership industry. Beyond the quality of the vehicles, the generous service, attention, integrity and communication from the Cadillac Beverly Hills team (from the owner to everyone across leadership, sales, and finance) are ultimately the reason we came home in our dream car. From our initial call, through to the followup communication, personal attention, and service down to every last detail until we were out the door, we are truly grateful for everything from David, Fay, Dan, Edwin and Ivan. Cadillac may have won us over with the product, but it's the people behind this team that have earned a loyal customer for life.

Mehdi was a great salesman and if you ever need a Cadillac, come talk to him

I’m so glad I decided to call instead of just not showing up! They ended up giving me an amazing deal. I’ve been leasing cars for myself, friends, and family for a very long time, and I can honestly say I’ve never actually enjoyed the process—until now. No one loves sitting at a dealership forever, waiting around and going through what feels like signing your life away. But this time, I genuinely enjoyed the experience—especially since my husband was the one doing all the signing this time around! I just had fun. Kevin, Fariba, and ... Read More

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Google - Sep 13, 2026

I’m so glad I decided to call instead of just not showing up! They ended up giving me an amazing deal. I’ve been leasing cars for myself, friends, and family for a very long time, and I can honestly say I’ve never actually enjoyed the process—until now. No one loves sitting at a dealership forever, waiting around and going through what feels like signing your life away. But this time, I genuinely enjoyed the experience—especially since my husband was the one doing all the signing this time around! I just had fun. Kevin, Fariba, and the entire team were professional, friendly, fast, and incredibly efficient. Most importantly, they were genuinely transparent throughout the entire process. Such a refreshing dealership experience! Highly recommend them.

David was great from start to finish. We live in SD so David gave us a great quote before making the drive up to Beverly Hills. We were able to sign pretty much everything digitally so the delivery process was quick and easy. My wife loves her brand new Optiq!

I want to thank Sean Miles who works in the Service Department! Sean went above and beyond to help we fix a setting on my CT5 that's I've wanted to have since I bought it. Thank you, Sean: you're an incredibly skilled and impressive person!

We have purchased many vehicles over the years; Jaguars, Mercedes, Cadillacs, Genesis-and we can truly say that this dealership surpassed every dealership we have ever purchased from. Our exceptional experience actually began before we ever stepped foot in the dealership. I worked with Taylor over the phone, and he was absolutely wonderful. He was efficient, attentive, and, most importantly, he truly listened to me. He understood exactly what we were looking for and handled all of the negotiating before we arrived, which made the entire process incredibly easy and stress-free. Taylor also arranged for Fay, the GM, to call us ... Read More

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Yelp - Sep 8, 2026

We have purchased many vehicles over the years; Jaguars, Mercedes, Cadillacs, Genesis-and we can truly say that this dealership surpassed every dealership we have ever purchased from. Our exceptional experience actually began before we ever stepped foot in the dealership. I worked with Taylor over the phone, and he was absolutely wonderful. He was efficient, attentive, and, most importantly, he truly listened to me. He understood exactly what we were looking for and handled all of the negotiating before we arrived, which made the entire process incredibly easy and stress-free. Taylor also arranged for Fay, the GM, to call us personally so we could finalize the deal over the phone before making the trip to the dealership. There were no surprises when we arrived, everything we had discussed and agreed upon was honored. They even arranged and paid for an Uber to pick us up and bring us to the dealership. From the moment we walked through the doors, we were greeted and treated like family. Everyone was professional, down-to-earth, genuine, kind, and incredibly efficient. There was absolutely no pressure, which is so different from what we have experienced at many dealerships. There was none of the typical back-and-forth negotiating or feeling that they were trying to get the best deal for themselves. Instead, we genuinely felt that it was all about us, making sure we were happy, comfortable, and completely satisfied with our purchase. Taylor, Fay, the GM; Kevin in Sales; and Stacie in Finance were all absolutely WONDERFUL! Each one of them played a part in making this one of the easiest and most enjoyable vehicle purchases we have ever made. We also had the pleasure of meeting the owner of the dealership, who personally went out of his way to get us water for our drive home. He didn't ask one of his employees to do it, he did it himself. That simple gesture spoke volumes to us about the kind of person he is and the way this dealership is run. When that level of kindness and humility comes from the owner, you can understand why the entire team treats their customers so exceptionally well. We have never left a dealership feeling the way we did that day. We didn't feel like customers, we felt like we had been welcomed into a family. The kindness, sincerity, professionalism, and personal attention we received from the very first phone call until we drove away were truly something special. Without hesitation, we will purchase from them again in the future and will enthusiastically recommend them to our family, friends, and anyone looking for an exceptional car-buying experience. They have earned our trust, our respect, and our future business. Thank you, Taylor, Fay, Kevin, Stacie, and the entire team for making what is normally a stressful experience such a wonderful and memorable one. You have truly set the standard for what a dealership should be!

Excellent service from Kevin Kanifati in helping me easily purchase my new 2026 Cadillac Lyriq. Everything handled on the phone and online. Just went in, and after he showed me the details of the car (which is wonderful, btw) I was on my way. Thank you!

10/10 experience! Robert and Stacie were amazing with helping us purchase our LYRIQ. Very easy-going people and will assist you throughout the whole process. Thank you for giving us an amazing experience like no other.

I've serviced my car here twice already, and both times it was flawless. Both times my service advisor was Isaiah, and I'll be booking my future appointments with him too. He has great knowledge of the products and procedures, and his communication was immaculate. The service itself was excellent as well — they're very efficient, don't hold the car any longer than needed to perform all necessary repairs, and return it with every issue addressed. This is pretty much the first service department I've been really happy with across many car brands and dealerships.

Reneh was great! We got a Optiq 2027 blue interior. Gave us some free gifts too appreciate it a lot.

Had a great experience with Reneh and Stacie here! 5 stars. Reach out to them. 👍

Eric over in Parts was awesome to work with! He was super helpful, easy to deal with, and made the whole experience a breeze. You can tell he really cares about taking care of the customer and putting them first. Great customer service and a great guy to work with. Definitely deserves 5 stars!

Reneh is one of a kind and a true class act. I called from out of state, never drove or even saw the car in person, and he still made the entire transaction effortless. He took me seriously, kept everything straight, stayed responsive, and knew how to get the deal done. This purchase was a huge blessing for my family. If you’re serious and ready to do business, Reneh is your guy. Appreciate you, brother. Until next time, guy!

Reneh, Ivan and Faith are awesome. Seamless transaction. 1 phone call and came to sign and drive! Please give them your business and make sure to ask for Reneh. The gift bags were an awesome touch to an already great experience!

Kevin and Stacey were awesome!

Easily the best car dealership experience I have had in years! Dan, Taylor and Ivan are 100% AMAZING and I had the most effortless process with my lease! If you need a car, please go see them, 10/10 would recommend especially as someone who has been through two totaled cars in the last two years with other car companies! This dealership is wonderful and these guys are THE BEST!

This was the easiest vehicle purchase experience ever. Reneh was amazing from start to finish, answered all my questions, and helped me feel great about my purchase. Thank you Reneh, it truly was a pleasure doing business with you and Cadillac of Beverly Hills!

Great experience with Ellie. Above and beyond.

We had a wonderful experience at Cadillac Beverly Hills. The staff was attentive, accommodating, and approachable throughout the entire process. Special thanks to Bahaa, who worked with us to customize the deal to best fit our needs, and to Andy, who was incredibly patient and persistent in answering all of our technical questions and making sure we had everything we needed. Overall, it was a great experience, and we would definitely recommend Cadillac Beverly Hills to others.

Reneh is the greatest employee. He was extremely helpful and was able to answer all of our questions. He is a massive asset to Beverly Hills Cadillac.

Buying from Cadillac of Beverly Hills was the best car buying experience I've ever had, they got me in and out quickly with no surprise add-ons or fees. Based on other reviews I worked with Reneh B and he was awesome, from start to finish he made sure we were taken care of.

Great experience with Renee & Bill . Love my new car and they made the whole process very painless!

OMG! Working with this nice young gentleman was a please! Very knowledgeable, very patient, very respectful, friendly and caring! Does straight forward honest business. I believe Cadillac of Beverly Hills has an asset! And his name is Reneh B.

It was amazing, the salesman was nice and threw in two shirts and two hats, all around amazing experience and I would buy from there again, 10/10

Amazing arrived and attention to detail. Took is time and explained everying. Truly a memorable experience

Mehdi at cadillac BH was very helpful made the whole process seamless and less transactional straightforward i loved my experience at this dealership! If you want a Cadillac Ask For Mehdi!

It was a very nice experience and they had 2! Cadilac celestiq's employees were very nice and helpfull

Reneh B here at Cadillac Beverly Hills took very great care of me! Had everything ready upon my arrival! Stacie helped finalize everything and I was in and out less than an hour! Professional, sharp, and excellent! Thank you Reneh B and Cadillac Beverly Hills

It was an awesome experience. I was about a month out from leasing a Cadillac Escalade and Medhi was very helpful through the process until I was ready to secure the lease.

We recently purchased from Cadillac of Beverly Hills. We are from outside the area so we drove a round-trip of over 8 hours for the purchase. If you don’t want to read a long review, here’s the summary: I would’ve given this review three stars because of the first part of our experience, but I am giving it five stars, solely because of the second person we dealt with, and I want to make sure he is recognized for it. Our honest feedback on our experience is divided into two parts: the first part, the pre-sale part, was ... Read More

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Google - Jul 22, 2026

We recently purchased from Cadillac of Beverly Hills. We are from outside the area so we drove a round-trip of over 8 hours for the purchase. If you don’t want to read a long review, here’s the summary: I would’ve given this review three stars because of the first part of our experience, but I am giving it five stars, solely because of the second person we dealt with, and I want to make sure he is recognized for it. Our honest feedback on our experience is divided into two parts: the first part, the pre-sale part, was definitely rocky. After looking at some of the Google reviews, we had a similar experience with communication and feeling like we weren’t getting straight answers. We originally started working with a salesperson named “Sammy“ who was texting my husband about the vehicle we were interested in. At some point, my husband indicated that he was a serious buyer and wanted to know the best price they could offer. Despite going back-and-forth with Sammy on many many texts for over 2 weeks, it was extremely difficult to get the sales price pinned down. We got one number, and then Sammy changed it. We indicated we wanted to know their best price because we were shopping around, and Sammy was not willing to give that information, instead insisting my husband let him know what he was willing to pay. This experience was not like what we had at other dealerships, who gave us their best price without a lot of going around or sales maneuvering. Once we finally agreed on a price and got all the details worked out, it was a little difficult to get in touch with the finance manager, which also caused us some worries. To be fair, the price that they finally gave us ended up being great,, and we were very pleased. It was just such a painful process getting there, and Sammy wasn’t the easiest to deal with. However, once we actually got to the dealership on the day of delivery, our experience went from a 5 to 10 and that is because of KEVIN KANIFATI. The second part our experience was actually great! Kevin was super patient, answered all of our questions, treated us with respect, and was fantastic to work with. He made sure to go over all the features of the vehicle we were purchasing and was just a really nice guy. I would definitely say he may the 8 hr drive worth it! So I guess in the end, my advice on this would be if you’re going to do business with this dealership, ask for KEVIN right off the bat and save yourself unnecessary irritation. Lol, THANKS KEVIN 👏🏻 I share this feedback as a fellow business owner, and if the business reads their reviews, they should take note of ways that they could improve the experience for others.

Mehdi in particular was great to do business with! He was a great communicator and made me feel like I was buying the best car on the market and getting the best deal. Will buy from him again!

Leased an Optiq and the experience was excellent and extremely smooth. I worked with Kevin and Maissan for sales and Amir and Ivan in finance. Everyone was easy to work with and no one was pushy (very rare at a car dealership). They also gave me the best deal and I searched all the dealers within a 100 mile radius. Justin also helped me with my lease return of my previous car. I would recommend them and Cadillac of Beverly Hills to anyone in the future. Thanks again!

HIGHLY RECOMMEND Cadillac of Beverly Hills ! I’ve leased many cars and have never had such a flawless, professional and friendly experience. David mastered the deal process along with Maissam, Mehdi and Amir Reza were amazing. I felt like I got the perfect car, deal and made friends at the same time. Save yourself the time of shopping anywhere else and go there. A true personal experience.

Renee & Fay were amazing!!! Gave the me best deal on the Optiq, and helped me finish everything in 1 hour! This is the best dealership!

Absolutely fantastic experience with Fay and David. The salespeople are friendly, kind, and eager to help. One of the best dealership experiences I’ve had — highly recommend!!

Thank you Fay and David!!

Fay and David were excellent!!

Literally just got home with my new baby. A slick emerald green XT4....they worked with me and was very patient. Kevin K was extremely easy to work with and answered all of my questions and concerns. If are looking I suggest you go there. Don't let the zip code scare you. They were better than other places..

Purchased my dream car.. a 2026 CT5V BLACKWING yesterday. Kevin Kanifati and Stacie Meas made my experience fast and efficient. Highly recommend them to anyone looking to buy a new Cadillac. Very friendly and welcoming as well.

Very nice experience. Very nice workers. What else can I say, not your typical average dealership. They will take care of you. Renneh and Stacy were on point, and will help anyone get the best car for you at the best price!

We purchased a 2025 Hummer from Cadillac of Beverly Hills, and the entire experience was outstanding. Their pricing was great and transparent with no bidding games or pressure to purchase unnecessary add-ons. Ivan and the finance manager provided exceptional, professional, and respectful service from start to finish. They made the process smooth and stress-free. We highly recommend Cadillac of Beverly Hills to anyone looking for an honest and enjoyable car-buying experience.

If you're looking for a Cadillac at this dealership, I highly recommend going with Robert. I was looking for an Escalade IQ sport and he sent me great options. He also sent me a very detailed report on what I could get for my trade in. He wasn't pushy at all and he periodically checked in with me without any pressure. He's very professional and considerate of whatever your situation might be. You won't be disappointed in his customer service, he really will look out for you.

I had an exceptional experience at Cadillac Beverly Hills and wanted to specifically recognize Kevin in sales and Ivan in finance for making the entire process so seamless. Purchasing a new Escalade can feel overwhelming, especially when trading in a current vehicle, but Kevin and Ivan made everything incredibly easy from start to finish. Kevin was knowledgeable, professional, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I felt comfortable throughout the process. Ivan in finance was equally wonderful. He explained everything clearly, made the paperwork straightforward, and helped ... Read More

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Yelp - Jun 22, 2026

I had an exceptional experience at Cadillac Beverly Hills and wanted to specifically recognize Kevin in sales and Ivan in finance for making the entire process so seamless. Purchasing a new Escalade can feel overwhelming, especially when trading in a current vehicle, but Kevin and Ivan made everything incredibly easy from start to finish. Kevin was knowledgeable, professional, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I felt comfortable throughout the process. Ivan in finance was equally wonderful. He explained everything clearly, made the paperwork straightforward, and helped ensure the transition from my previous vehicle to my new Escalade was smooth and stress-free. I highly recommend asking for Kevin. He made this one of the best car-buying experiences I've ever had. Thank you both!

Kevin and Ivan were super helpful and made the process very easy. Amazing service all around!

I had the most pleasant experience with them. The team was extremely friendly, the process was straight forward and it felt trust worthy. Leasing a car with them was amongst the best vehicle buying experiences I've had. Could not recommend more!

Reneh B was so kind and helpful! He helped me get out of my current car, and gave me a new one with a better deal! He is amazing, and his team is awesome! Everyone worked very hard to complete our paperwork in a timely manner! Thank you Reneh B and Cadillac Beverly Hills for having such an amazing team!! 🙂

The best. Aggressive on deals. Great sales team.

Reneh was such a delight and was the reason we stayed to get a car. From the test drive through the finance process he knew the options and not just the fun features of the vehicle but its technical abilities and safety rating which is always the sign of a dedicated sales person in our book. Bill on the finance end was also a delight to work with and they both brought home the best deal for us. Would recommend them both 100%!

I had a great experience working with Reneh Botmalloo and Amir. They made the entire car-buying process simple, smooth, and stress-free. Both were professional, knowledgeable, and always available to answer my questions. They worked hard to make sure I got a great deal and kept me informed every step of the way. I truly appreciate their honesty, patience, and excellent customer service. I would highly recommend them to anyone looking for an easy and enjoyable dealership experience.

Medhi and Faye were great, to the point negotiations, signed remotely, no time wasted, good deal, saved hours of hassle.

Renee's the man! Awsum service and very helpful.

Excellent experience with Reneh. Very transparent and efficient and we were very happy with our car

Reneh Botmalloo was incredibly helpful when we came to lease a new lyriq. Highly recommend!

Reneh was great! Such a pleasant and seamless experience at Cadillac of Beverly Hills!

Renee B here at Cadillac Beverly Hills took care of me and my family very well. He treated all of us with respect, and helped finalize our new purchase in just a matter of 1 hour. Haggle-free, easy to work with, and very professional! All sales people should take notes!! He made us feel very welcome and made sure to attend to all of our needs. Helped us get an approval and we were signing and driving home in our brand new Cadillac! Thank you Renee B and Cadillac Beverly Hills!! 🙂

My wife and I came in to Lease a Lyriq, and Reneh B had everything finalized and done ina very timely manner. He was professional, understood all of our needs, and made sure to take care of from A-Z. Throughout the whole process, he made it feel effortless and seamless! I will be recommending all my friends and family to buy their new Cadillac with Reneh B at Cadillac Beverly Hills!! Thank you again to everyone who was taking part in finalizing my Lease! 🙂

Renee B is the most professional sales person I have ever met. He helped my Husband lease a brand new Lyriq! Best deal, fast and easy process, and made everything very convenient! White Glove Service! I recommend anyone looking for a new Cadillac should call Renee B with Cadillac Beverly Hills! Thanks to everyone who helped get this done!! 🙂

Just Purchased my 2nd Optiq for my Business! Reneh B is the only person I trust to properly handle all the paperwork and get everything done in a very efficient matter! anyone looking for a new Cadillac should Call Reneh B!! thank you again Cadillac Beverly Hills for having such professional sales team!! 🙂

Reneh B is a true sales engineer and not the typical order taker as co my previous BH Cadillac salesman was. I now understand all of the electronics whereby on my Lyriq I knew 35%.

I worked with Reneh on a purchase of a new Optiq. He made the process seamless and this was the easiest vehicle purchase we ever had. No back and forth haggling, just a straight forward purchase. Would recommend his services.

Go see Matt at Cadillac BH. Knowledgeable on the cars and was super helpful throughout. I had a ton of questions and he helped with all of them. Wasn't pushy in an off-putting way. He was really awesome to work with on getting the deal done. The manager Faye was also incredible. There was no bs games of trying to start at a stupid number, she gave reasonable fair offers. Really awesome experience after visiting a bunch of dealers for a whole month and getting the run around, these two were the real deal!

What an excellent experience. Probably the shortest time to drive in history. We saw a deal online, we came in, Reneh B greeted us. Told us the deal ended at the end of May. Thought this was like every other dealer trying to hook people in with a wild ad. He left for 5 minutes, came back. Gave us the deal and matched our Carmax sell offer. Done done and done. Would do it again. Thank you Reneh.

I had an excellent experience working with Edwin Brito at the Beverly Hills Cadillac dealership. From the moment we arrived, he was professional, knowledgeable, and extremely helpful throughout the entire process. What stood out most was that even though it was close to closing time, Edwin never made us feel rushed. He remained patient, answered all of our questions, and ensured we were comfortable with our purchase. After the sale was completed, he took additional time to walk us through the vehicle's features and make sure we understood how everything worked. Before the purchase, Edwin took me on a ... Read More

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Google - Jun 1, 2026

I had an excellent experience working with Edwin Brito at the Beverly Hills Cadillac dealership. From the moment we arrived, he was professional, knowledgeable, and extremely helpful throughout the entire process. What stood out most was that even though it was close to closing time, Edwin never made us feel rushed. He remained patient, answered all of our questions, and ensured we were comfortable with our purchase. After the sale was completed, he took additional time to walk us through the vehicle's features and make sure we understood how everything worked. Before the purchase, Edwin took me on a test drive of the 2026 Escalade and thoroughly explained all of the impressive technology, safety features, and amenities the vehicle has to offer. His product knowledge was outstanding and made the experience both informative and enjoyable. If you're considering purchasing a vehicle, I highly recommend asking for Edwin. His professionalism, customer service, and commitment to making sure his customers are satisfied truly set him apart. Thank you, Edwin, for making this such a great car-buying experience!

We recently purchased a Cadillac CT 5 from Beverly Hills Cadillac, and I wanted to recognize Kevin Kanifati for the outstanding service he provided throughout the entire process. Before coming to Beverly Hills Cadillac, we visited two other Cadillac dealerships, and the experience wasn't even close. Kevin was professional, patient, courteous, and genuinely focused on helping us find the right vehicle. There was no high pressure sales approach, no unnecessary back and forth haggling, and no games. He listened to what we wanted, answered all of our questions, and made the entire buying experience smooth and stress free. What really ... Read More

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Yelp - May 31, 2026

We recently purchased a Cadillac CT 5 from Beverly Hills Cadillac, and I wanted to recognize Kevin Kanifati for the outstanding service he provided throughout the entire process. Before coming to Beverly Hills Cadillac, we visited two other Cadillac dealerships, and the experience wasn't even close. Kevin was professional, patient, courteous, and genuinely focused on helping us find the right vehicle. There was no high pressure sales approach, no unnecessary back and forth haggling, and no games. He listened to what we wanted, answered all of our questions, and made the entire buying experience smooth and stress free. What really stood out was Kevin's attention to detail after the sale. He took the time to help Gracie set up the Cadillac app on her phone and patiently walked her through the features and controls on the digital dashboard. He made sure she understood how everything worked before we left the dealership, which we greatly appreciated. Kevin's knowledge, professionalism, and customer service were exceptional from start to finish. If you're looking for a Cadillac and want an honest, straightforward, and knowledgeable salesperson, I highly recommend asking for Kevin at Beverly Hills Cadillac. Thank you, Kevin, for making our entire experience enjoyable. We love the new CT 5 and couldn't be happier with our purchase.

Cadillac of Beverly Hills truly delivered the BEST car buying experience we've ever had. We called, told them exactly what we wanted, and within 30 minutes the deal was basically done and paperwork was already being prepared. No back-and-forth games, no wasting time, no stress... just efficient, professional, white-glove service from start to finish. A huge thank you to Sam Saab, who made the entire process unbelievably easy. Sam was knowledgeable, responsive, honest, and genuinely cared about making sure everything went smoothly. He handled everything so quickly and professionally that it honestly felt effortless on our end. What impressed us ... Read More

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Yelp - May 21, 2026

Cadillac of Beverly Hills truly delivered the BEST car buying experience we've ever had. We called, told them exactly what we wanted, and within 30 minutes the deal was basically done and paperwork was already being prepared. No back-and-forth games, no wasting time, no stress... just efficient, professional, white-glove service from start to finish. A huge thank you to Sam Saab, who made the entire process unbelievably easy. Sam was knowledgeable, responsive, honest, and genuinely cared about making sure everything went smoothly. He handled everything so quickly and professionally that it honestly felt effortless on our end. What impressed us most was their inventory. We searched everywhere across Los Angeles -- even the "premier" dealerships -- and nobody had what Cadillac of Beverly Hills had. Their selection is unmatched, especially if you're looking for specific trims, colors, or hard-to-find models. Beyond the inventory, the customer service is truly what sets Cadillac of Beverly Hills apart. Luxury service should feel seamless and elevated, and that's exactly what they delivered. They value your time, communicate clearly, and actually make buying a car enjoyable. If you're looking for a Cadillac dealership that goes above and beyond, ask for Sam Saab. No one compares.

Cadillac of Beverly Hills truly delivered the BEST car buying experience we’ve ever had. We called, told them exactly what we wanted, and within 30 minutes the deal was basically done and paperwork was already being prepared. No back-and-forth games, no wasting time, no stress… just efficient, professional, white-glove service from start to finish. A huge thank you to Sam Saab, who made the entire process unbelievably easy. Sam was knowledgeable, responsive, honest, and genuinely cared about making sure everything went smoothly. He handled everything so quickly and professionally that it honestly felt effortless on our end. What impressed us ... Read More

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Google - May 21, 2026

Cadillac of Beverly Hills truly delivered the BEST car buying experience we’ve ever had. We called, told them exactly what we wanted, and within 30 minutes the deal was basically done and paperwork was already being prepared. No back-and-forth games, no wasting time, no stress… just efficient, professional, white-glove service from start to finish. A huge thank you to Sam Saab, who made the entire process unbelievably easy. Sam was knowledgeable, responsive, honest, and genuinely cared about making sure everything went smoothly. He handled everything so quickly and professionally that it honestly felt effortless on our end. What impressed us most was their inventory. We searched everywhere across Los Angeles — even the “premier” dealerships — and nobody had what Cadillac of Beverly Hills had. Their selection is unmatched, especially if you’re looking for specific trims, colors, or hard-to-find models. Beyond the inventory, the customer service is truly what sets Cadillac of Beverly Hills apart. Luxury service should feel seamless and elevated, and that’s exactly what they delivered. They value your time, communicate clearly, and actually make buying a car enjoyable. If you’re looking for a Cadillac dealership that goes above and beyond, ask for Sam Saab. No one compares.

Gavin Hay was very knowledgeable as to the product, as well as the intricacies of a purchase. He always responded to our calls and texts, even a month later. The used ATS, our new, car is exactly as advertised. We highly recommend Cadillac of Beverly Hills and Gavin Hay

Read at DealerRater

I’ve never had such a frustrating and dishonest experience with a dealership. Stay far away from Cadillac Beverly Hills. I spent weeks negotiating with a sales rep named Faisal. I was very clear from day one that I wanted a 36-month lease only. After going back and forth he came back with a great deal that he said was approved by his manager, Bill. I accepted the deal and asked for it in writing — he refused. So I summarized the exact terms in a text message, and we continued texting to schedule a time to come in and sign. ... Read More

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DealerRater - Dec 7, 2025

I’ve never had such a frustrating and dishonest experience with a dealership. Stay far away from Cadillac Beverly Hills. I spent weeks negotiating with a sales rep named Faisal. I was very clear from day one that I wanted a 36-month lease only. After going back and forth he came back with a great deal that he said was approved by his manager, Bill. I accepted the deal and asked for it in writing — he refused. So I summarized the exact terms in a text message, and we continued texting to schedule a time to come in and sign. I also asked if they could deliver the car — he said absolutely not. When the day came, I rearranged my schedule, drove all the way to Beverly Hills with someone else so they could drive my car back after signing. When I arrived, Faisal wasn’t even there and had passed me off to someone named Reneh. We did a quick test drive, came back, and the first thing he did was ask me to fill out the credit application before even showing me the agreement or the actual terms. He told me they needed the application first. I trusted the deal we had already confirmed in messages, so I filled it out. After the bank approved me, they sent me to the finance office. That’s when everything fell apart. The numbers and terms in the contract were NOT what was agreed to in the messages. I thought it had to be a mistake. Instead, the finance rep brushed it off and said it was “only a little more.” Then a manager named Fay came in and said there was nothing they could do to honor the deal I was promised. I asked for my credit application to be reversed so I wouldn’t get a hard inquiry. She said she’d take care of it. Minutes later, another employee told me it cannot be reversed and that I would have to deal with the credit bureaus myself. I emailed Fay the next day and even called to confirm she received it — she did — but she never replied. Then the owner, Dan, called me. Instead of honoring the deal, he offered to reduce the down payment a little and give me a “duffle bag full of goodies” as a gift. I told him I only wanted the deal that was already agreed to in writing through text. Suddenly, they could do things they claimed were impossible before: now they could deliver the car, could improve the deal (still not to the original terms), and could send something in writing. None of this was possible until they got caught. The entire experience felt misleading and manipulative from start to finish. They asked me for a credit application before even presenting the agreement, changed the terms once I was already approved, and tried to pressure me into signing something completely different from what we agreed to. Please, do yourself a favor and avoid Cadillac Beverly Hills. I ended up going to another dealership with an honest sales rep and owner who treated me fairly, respected my time, and genuinely worked to make me happy. I’ll definitely make an official complaint to the BBB & DMV so they won’t do it to others. Cadillac Beverly Hills is the exact opposite of that. Stay away.

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⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of Beverly Hills From the moment we purchased our Escalade, we experienced more issues than we ever expected. Some were cosmetic, some mechanical, and some were simply manufacturer defects — the type of things that can easily make you regret a purchase. But the one thing that made all the difference, and the reason we continue to stay loyal to Cadillac of Beverly Hills, is the extraordinary customer service from Service Manager Daniel Lorenzana and Owner Dan Broderick. From our very first conversation with Dan, he took the time to listen. Not rush us, not brush ... Read More

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DealerRater - Nov 19, 2025

⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of Beverly Hills From the moment we purchased our Escalade, we experienced more issues than we ever expected. Some were cosmetic, some mechanical, and some were simply manufacturer defects — the type of things that can easily make you regret a purchase. But the one thing that made all the difference, and the reason we continue to stay loyal to Cadillac of Beverly Hills, is the extraordinary customer service from Service Manager Daniel Lorenzana and Owner Dan Broderick. From our very first conversation with Dan, he took the time to listen. Not rush us, not brush us off, but truly listen to every concern — and then take ownership of making it right. In a world where dealerships often forget the meaning of “customer service,” Dan still believes in it. He follows through, he communicates, and he genuinely cares. And then there’s Daniel Lorenzana, the Service Manager, who has been outstanding every single time we’ve had to bring the Escalade in. And truthfully, we’ve had to bring it in many times — far more than any new owner would expect. But Daniel never once made us feel like an inconvenience. He handles every issue with professionalism, patience, and a sincerity that is hard to find anymore. Even when the problem has nothing to do with the dealership — when it’s a GM or manufacturer defect — Daniel still treats it like his responsibility to help us get through it. What we appreciate most is that this dealership treats you the same whether you’re a celebrity, a CEO, or just everyday customers like us who financed their dream car. Cadillac of Beverly Hills is located in one of the most high-profile cities in the world, but they give you a small-town, “we know you by name” level of service that you rarely see anymore. At one point, we were genuinely frustrated with the vehicle itself — not the dealership — and despite everything, Dan and Daniel continued to go above and beyond to repair, reassure, and make things right. Their kindness, honesty, and willingness to work through every concern is exactly why, even if we ever needed a replacement vehicle, we would choose them again without hesitation. This has been my dream car, and while the process hasn’t always been perfect, the people at this dealership have been. And that matters far more than any defect a manufacturer can produce. To Dan Broderick and Daniel Lorenzana — thank you. Your customer service, integrity, and personal attention have turned a stressful experience into one that ultimately gave us trust, reassurance, and gratitude. We will continue recommending Cadillac of Beverly Hills to friends, colleagues, tribal communities, and anyone looking for a dealership that truly stands behind its customers. Five stars isn’t enough.

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Does anyone work in the Service department of Cadillac BH? No seriously. And why offer online appointments if you guys don’t even follow up or refer to the reasons for the appointment. I made an appointment with Sean to bring my car in for some warranty repairs (super cruise not working, clunking noises, rattles) on a $100k car after 5k miles. No one greeted me on drop off or asked me if I need help. I approached one of the service guys who happened to actually be Sean after 10 minutes and he reluctantly helped me. Then I guess he ... Read More

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DealerRater - Nov 4, 2025

Does anyone work in the Service department of Cadillac BH? No seriously. And why offer online appointments if you guys don’t even follow up or refer to the reasons for the appointment. I made an appointment with Sean to bring my car in for some warranty repairs (super cruise not working, clunking noises, rattles) on a $100k car after 5k miles. No one greeted me on drop off or asked me if I need help. I approached one of the service guys who happened to actually be Sean after 10 minutes and he reluctantly helped me. Then I guess he looked in insisted and saw I had an appointment. Took all the info down, printed the paperwork and that was it. I thought it was strange, didn’t tell me when I can expect to have my car back or ask for my DL for the Kia we so I went to the lounge. 15 min goes by, 30 min goes by - I walk up to Sean he says -“you’re still here? Do you need a ride?” I respond - “Yea Sean that would be great, please tell me you didn’t see that I like an hour away and that it’s customary to provide a loaner when someone drops off their car for repair. He said he had to get manager approval for a rental since they don’t have loaners (NEWS TO ME) and came back saying he would have to put me on a waitlist for a loaner. So I told Sean to just give me my car back and thanked him for waiting an hour and a half of my time.

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Gary provided great service upon signing paperwork. Purchase 2025 Escalade. Sales manger was east to work with and straight to the point.

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Gary was a 20/10. Great service, amazing to work with and thanks to him I purchased my new 2025 Escalade.

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I purchased a PreOwned XT5 a few months ago. I returned to receive my first oil change at which I was asked for the wheel lock key. After a thorough search I realized I never received it. During this search I would also find out I was missing a spare tire. I contacted the Beverly Hills Cadillac sales department speaking to my initial salesperson to report the problem expecting them to help me in resolving this. Kevin m,y salesperson informed me that this can happen on preowned sales purchases that I basically they would not help in any way. ... Read More

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DealerRater - Feb 26, 2024

I purchased a PreOwned XT5 a few months ago. I returned to receive my first oil change at which I was asked for the wheel lock key. After a thorough search I realized I never received it. During this search I would also find out I was missing a spare tire. I contacted the Beverly Hills Cadillac sales department speaking to my initial salesperson to report the problem expecting them to help me in resolving this. Kevin m,y salesperson informed me that this can happen on preowned sales purchases that I basically they would not help in any way. Being that my car was a lease return I find this hard to believe. On the initial vehicle inspection Kevin told me I would find the spare under the mat but made the mistake of not asking him to show it to me. If this these items were missing I believe it the responsibility of any reputable dealer to be honest if items like this would be missing. I definitely won’t return to Beverly Hills Cadillac for a vehicle as they clearly didn’t appreciate me buying a vehicle from them.

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my car was at their shop for 10 days and when i got it back has many parts missing and damages on rear bumper and water spots all over they do not even return calls terrible service

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Brian Epps and his team did a phenomenal job getting us our 2024 Lyriq. The vehicle was worth the wait and Brian was phenomenal!

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I purchased for 2023 Cadillac Escalade ESV I pay over $150,000 My salesperson fay (fariba) She was one of the rude person ever I met .definitely, I don't recommend working with her she's out of the schedule route and a lot of attitudes She doesn't have respect for the customers, and she doesn't know how to talk to the people

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We purchase two Cadillacs in the last six months I must say Brian is very helpful and knowledgeable Answer every question I had. He did a great job. I will recommend him

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Easy, friendly, professional. What you see is what you get - there’s no bait and switch, foot-in-the-door, high pressure sales mind game BS you get from typical car dealers. Highly recommend.

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Our experience at the Beverly Hills Cadillac was great. Brian was an amazing salesman. He is knowledgeable, professional, and very helpful. I would highly recommend him if anyone is looking to buy a Cadillac..

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My experience at Cadillac of Beverly Hills was fantastic! The atmosphere is very mellow with no stress. My salesman Jonathan Aguilar was great to work with. He is very knowledgeable about Cadillacs and spent a generous amount of time with me even after I bought my car explaining all of its features. I highly recommend this dealership.

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Jonathan Aguilar helped us with high-quality, great feedback. I recommended stopping by and talking with him.

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Wow, Can I just say how great this dealership was! Especially Brian, he made the car buying process a breeze. It was almost like I couldn’t believe how smooth everything went and I kept waiting for a bomb to drop coz it all felt too good to be true. I got the car I wanted for a really unbelievable price! The car was well prepared, drives great, and is beautiful all around. All my questions were answered and what was discussed was delivered in full. Still in a bit of disbelief walked away with an awesome deal! I highly ... Read More

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DealerRater - Oct 23, 2022

Wow, Can I just say how great this dealership was! Especially Brian, he made the car buying process a breeze. It was almost like I couldn’t believe how smooth everything went and I kept waiting for a bomb to drop coz it all felt too good to be true. I got the car I wanted for a really unbelievable price! The car was well prepared, drives great, and is beautiful all around. All my questions were answered and what was discussed was delivered in full. Still in a bit of disbelief walked away with an awesome deal! I highly recommend this dealership for your needs and ask for Brian, he’s truly great! A very heartfelt Thanks to Brian and Beverly Hills Cadi, you really know how to make some dreams come true!!!!

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Jesus Gave me great care ,and took care of me Gave me great service. I would definitely come back to Beverly Hills Cadillac

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i have not bought a new car for 17 years. i was expecting a long dragged out hassle. however, CADILLAC OF BEVERLY HILLS was totally prepared to meet our needs. granted i had all my ducks in a row, they were professionally on point. we are very pleased that whatever we spoke on the phone was delivered when we got there. thank you for a pleasant experience STEVE & JEANETTE JIMENEZ ps i forgot the finance persons name and he deserves credit as well

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Thank you for providing good service with the Cadillac Escalade. Wife love the vehicle will come back here.

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Very professional, quick and too the point. It was a fun, pure and seamless transaction, no funny business. I highly recommend this dealership and Jesus specifically.

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Outstanding dealership and most particularly Robert Roman. The entire process was painless and the best car buying experience we have ever had. Robert is efficient, helpful and goes above and beyond to assist. Not pushy, just a true professional. Would never consider going anywhere else.

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Dealership was conveniently located next to my work. Staff was nice and easier to deal with. Would recommend for anyone who wants a Cadillac.

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I had an outstanding new car purchase experience with Beverly Hills Cadillac. Big shout out to my salesperson Ivan as well as Ashley, Jim, Lynn, Mo, and all who helped me. From order to delivery, Beverly Hills Cadillac was prompt, professional, and forthright through the entire process. This is the best new car experience I have ever had. They took care of all of my requests and made sure I was a satisfied customer. Beverly Hills Cadillac truly understands customer service - so refreshing for a car dealer!

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It was the best experience I ever had buying a car Beverly Hills Cadillac is A ONE

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Jonathan was great! Helped me get into a car I had been waiting many months for. Had things prepared upfront so I didn't have to spend extra time in the dealership. Thanks!

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Jesus was very knowledgeable about the vehicle he new what he was doing he answer all my questions with confidence he a great sale person

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