Customer Reviews
First time I brought my Denali here. Very knowledgable technicians and I have experienced great customer service by Allen. My car got repaired same day without a question. They just earned another customer for their service!! Thank you🙏🏼
Thorough. Communicative. Very personable. Alan E. is everything that a service advisor should be. He has serviced my vehicles for some time. I ask for him specifically.
Brian Epps and team were phenomenal! Love our new 2024 Lyriq and extremely pleased with the exceptional service we received from our team!
Brian Epps and his team did a phenomenal job getting us our 2024 Lyriq. The vehicle was worth the wait and Brian was phenomenal!
What a wonderful purchasing experience! Kevin Kanifati made my purchase so easy. It was definitely worth the drive from San Diego to Beverly Hills. Everyone we dealt with at this dealership was courteous and professional.
Thanks dear René👌 Thanks dear Kan 🙏 Thanks dear Rayan 👍🏻 They are very professional specially in commercial paperworks bay far vs my other dealership experiences , also very kind and friendly, Thank you guys 💚🤍❤️Highly recommend 💚🤍❤️
Bought a 2023 DE Lyriq from them and I can't be more satisfied with the purchase. Harry, the manager, is the man! Definitely the place to buy a Cadillac!
Good experience. Jonathon was patient and helpful. Auto trader had incorrect info on vehicle regarding vehicle having leather seats. But still felt it was fair price. He didn’t try and upsell me on added expenses,which I appreciate. Very nice assisting in driving our vehicle from garage to location of new vehicle.
Definitely worth the traffic of LA to shop here. Ken (our salesman) was friendly, courteous, and kind. I bought a nice car, for a good price. Can't ask for much more.
(Translated by Google) good (Original) 好
experience was amazing my man Ken Azad hooked it up great service had a great day go amazing deal
They really take care of your Cadillac and the service advisor Greg Darr was very helpful and professional
Cadillac of Beverly Hills employees are so cordial, made us feel at home and were very receptive to our needs! No pressure sales looking at the new vehicles in the showroom and asking questions. Just wish our Escalade ESV was paid off such a awesome price on the CT5 V-SERIES we would be driving one right now!!! Ask for Rene he will take care of you for sure
I think i need y'all to know about Ron Hacker. i got scammed by a forex website, almost lost a very huge amount of money to the tune of $415,000. was firstly informed that i will be able to withdraw 15.5% ROi weekly from the second month membership and if i invest more, the ROI would be increased by 5.5%. i did every thing they asked me to do but they only allowed me to make a withdrawal only at first week we started our partnership, then after was told to invest more to withdraw more.. i as well did invested a ...
Johnathan Aguilar went above and beyond and was instrumental in helping us get our dream car. He is attentive, kept in constant contact with us, was transparent, and set expectations so we didn’t feel like we were on a roller coaster. If your looking for more than a transactional relationship, Johnathan is your guy. Working with the entire team at Cadillac Beverly Hills exceeded our expectations at every step. The car market is different than it was, with supply shortages and crazy demand, to get the car you want you need a good dealer on your side. After trying ...
Kevin made our escalade purchase very easy and gave us many options. 10/10 experience.
We purchase two Cadillacs in the last six months I must say Brian is very helpful and knowledgeable Answer every question I had. He did a great job. I will recommend him
Easy, friendly, professional. What you see is what you get - there’s no bait and switch, foot-in-the-door, high pressure sales mind game BS you get from typical car dealers. Highly recommend.
Great experience at the Beverly Hills Cadillac dealership. Ken Azad was our salesman. Very knowledgeable professional, and extra helpful. I highly recommend Ken @ this dealership. We are happy with our purchase. Great price Cadillac suv ESV
Great Dealership! They were so easy to work with. Process went smoothly and we got an amazing Escalade out of it. Jonathan helped us out with the sale and was the best!
If you are in need for an Escalade or any Cadillac go to Kevin! Kevin Thank you so much for your help. We are loving our new truck!
Our experience at the Beverly Hills Cadillac was great. Brian was an amazing salesman. He is knowledgeable, professional, and very helpful. I would highly recommend him if anyone is looking to buy a Cadillac..
Sales rep Jonathan Aguilar was a prince! He got me a rare 2023 Lyriq Debut Edition in February 2023. Showed me all the details and continues to respond to my questions. Very friendly dealership. Moved recently from West LA Martin Cadillac on Bundy/Olympic.
Ken Azad did an outstanding job. He helped locate the vehicle I wanted after many months while dealing with limited availability.
I truly enjoyed purchasing my vehicle from this dealership. Jonathan, my salesman, was very helpful and made the overall experience less stressful being that we came from out-of-town. The car itself was immaculate and loaded with bells and whistles; I couldn’t have gotten a better deal anywhere else. I was overwhelmed with how to get the car home. I asked Jonathan if he could assist me in transporting the vehicle home. He told me don’t worry about it he would find a way to transport it, and he did just that. The car was delivered the very next ...
I recently purchased my new car at Cadillac of Beverly Hills and the experience couldn’t have been better. Great customer service from every employee, especially my man Kevin! If you’re looking to buy a new car, this is definitely the place to go to. 10 out of 10.
Purchased my new vehicle from Ken azad he is one of a kind very high end and professional experience, also helped with the delivery and man he is the best in this store very happy with my purchase and this store is truly blessed to have him here they have exceeded my expectations very very very very happy lyn the finance manager is by far the sweetest person I have ever met
This is a great and fair dealership! Kevin has been the best to my family and I was the last 3 years. Very professional and straight to business, no BS! Thank you!
Thank you to Jesus for helping us in getting our car! He was completely professional throughout the whole experience. We are over joyed with our Cadillac! Thank you again!
This review is being written a year late. A year ago we were visiting from Florida to get a medical procedure for our son. I shipped one of my Escalades out for our lengthy visit. At some point of a drive up around Malibu the vehicle started making a heavy knocking noise and the whole car was shaking. Cadillac of Beverly Hills scheduled me an appointment to come in. I came in and explained the situation to them they knew exactly what needed to be done but told me it was going to be over a week before we got ...
Cadillac has been one of the best car buying experiences by far. My sales representative Ken was also the best and was a great help on making the experience easy !
My experience at Cadillac of Beverly Hills was fantastic! The atmosphere is very mellow with no stress. My salesman Jonathan Aguilar was great to work with. He is very knowledgeable about Cadillacs and spent a generous amount of time with me even after I bought my car explaining all of its features. I highly recommend this dealership.
Thank you Cadillac of Beverly Hills for the A+++ car purchase experience! Jonathan and Howard went above and beyond in Sales and Service. Jonathan continues to be a great help with any question or need we have. The paperwork process was pretty speedy as well. All around top notch team. We are extremely pleased with our purchase. We highly recommend this dealership and Jonathan Aguilar in Sales.
Jonathan Aguilar helped us with high-quality, great feedback. I recommended stopping by and talking with him.
My husband and I purchased a Cadillac Escalade this past weekend and we had the smoothest experience. Kevin was responsive when setting up a time to come look at the vehicle and once we decided to purchase it, he delivered with no issues. He made certain to get all of our questions answered quickly and helped with our financing questions so that there would be no delay in picking up our vehicle once ready for delivery. We are very happy with our experience and would recommend this dealership and Kevin.
I really enjoyed my car buying experience at Cadillac of Beverly Hills. I had a pleasure to work with Ken and Lynn on this transaction and they are amazing people. They stayed way after their business hours to help me and went the extra mile on numerous occasions to accommodate my requests throughout the process. It was a truly pleasant experience. I would highly recommend this dealership to anyone. Thank you for taking great care of me!
It was a great experience! My sales person was awesome , thank you Kevin for taking your time to answer all our questions. Would definitely be seeing you guys again in the future!
Wow, Can I just say how great this dealership was! Especially Brian, he made the car buying process a breeze. It was almost like I couldn’t believe how smooth everything went and I kept waiting for a bomb to drop coz it all felt too good to be true. I got the car I wanted for a really unbelievable price! The car was well prepared, drives great, and is beautiful all around. All my questions were answered and what was discussed was delivered in full. Still in a bit of disbelief walked away with an awesome deal! I highly ...
Jesus Gave me great care ,and took care of me Gave me great service. I would definitely come back to Beverly Hills Cadillac
i have not bought a new car for 17 years. i was expecting a long dragged out hassle. however, CADILLAC OF BEVERLY HILLS was totally prepared to meet our needs. granted i had all my ducks in a row, they were professionally on point. we are very pleased that whatever we spoke on the phone was delivered when we got there. thank you for a pleasant experience STEVE & JEANETTE JIMENEZ ps i forgot the finance persons name and he deserves credit as well
Thank you for providing good service with the Cadillac Escalade. Wife love the vehicle will come back here.
Very professional, quick and too the point. It was a fun, pure and seamless transaction, no funny business. I highly recommend this dealership and Jesus specifically.
Outstanding dealership and most particularly Robert Roman. The entire process was painless and the best car buying experience we have ever had. Robert is efficient, helpful and goes above and beyond to assist. Not pushy, just a true professional. Would never consider going anywhere else.
Dealership was conveniently located next to my work. Staff was nice and easier to deal with. Would recommend for anyone who wants a Cadillac.
Ivon was great he helped us to find our dream car and he was super friendly thanks to him me and my family travelled over 2000 miles safely. totally recommend Ivon to be your dealer too 🙏🏼
I had an outstanding new car purchase experience with Beverly Hills Cadillac. Big shout out to my salesperson Ivan as well as Ashley, Jim, Lynn, Mo, and all who helped me. From order to delivery, Beverly Hills Cadillac was prompt, professional, and forthright through the entire process. This is the best new car experience I have ever had. They took care of all of my requests and made sure I was a satisfied customer. Beverly Hills Cadillac truly understands customer service - so refreshing for a car dealer!
Ivan is a great salesman
We purchased a car in April of 2022. After over 9 months looking for a car, Ivan was able to find us the car we wanted. Ivan was extremely helpful and friendly. He went above and beyond to help us get our dream car. He still checks in on us from time to time to see if we need any further assistance with our car. Ivan made our car buying experience fun and easy. Thank you Ivan!
It was the best experience I ever had buying a car Beverly Hills Cadillac is A ONE
My wife is a big Cadillac fan and wanted to lease one. We got to Beverly Cadillac dealer and meet the young guy who's name is Jonathan. He treated us so nice and was so helpful. after one year leasing we went a head and purchase the car. Thanks Jonathan
Jonathan was great! Helped me get into a car I had been waiting many months for. Had things prepared upfront so I didn't have to spend extra time in the dealership. Thanks!
Jesus was very knowledgeable about the vehicle he new what he was doing he answer all my questions with confidence he a great sale person
My experience at Cadillac Beverly Hills was excellent I felt taken care of at all times. Jesus was awesome! Well mannered and knowledgeable. Everyone who I dealt with that day was extremely nice and patient I really recommend this dealership 😉🙂
The best service ever! Employee Jesus ochoa made my experience delightful. Needed help picking out a car and did a great job advising me.
Very helpful and friendly staff thanks to Jesus Ochoa for helping me purchase my vehicle here at Cadillac of Beverly hills !
Staff was efficient, courteous & informative. Thanks to Brian & Mohammad. Will make referrals to others. No pressure to purchase, very helpful & staff went out of their way to assist in finding exactly what we were looking for. Thank you again!
Very nice place to get your Cadillac serviced. Yes, it's a little tight in the driveway but service is great. Gurgen was my service consultant.
Great experience with folks I worked with. Ivan was great!
Friendly efficient honest thorough knowledgeable Process was quick easy no hassle honest Would highly recommend
Wonderful experience!Pleasant and friendly making the whole car buying process easy and painless.
We worked with them thru phone and texting and made the process super easy. Once we got to the dealership they were very friendly and helpful.
we had few hiccups but mgr James and greg truly stepped up. covered items on my air con . washed the car and had it ready today friday. much appreciated. thank you beverly hills cad......great experience overall
Just bought my first really nice car here! I knew I wanted a Cadillac and they had a great selection of new Cars. Jesus was my sales person and couldn't have been nicer or made the process any easier. No pressure, no stress. He was patient and followed up with me when I got delayed and couldn't make my first appointment. Easily rescheduled to the following day. The showroom is really nice and lots of amenities like coffee comfortable chairs for waiting while they got the paperwork prepared. All together one of the nicest car buying experiences I'...
I purchased my new Escalade from Kevin - during an incredibly difficult time where there are literally no cars available and crazy delays. Kevin was amazing at keeping me up to date on my ordered car and also took the time to call me anytime he got something that was really similar. When a car came in that met my needs Harry (the manager) and Kevin did everything they could to make my buying experience easy and seamless. They were kind and professional. I highly recommend coming here!
Pam banloi is an excellent salesperson. She is very knowledgeable and helped me a lot with finding my car. She listened to me and made the process so painlessly. Pam is the number reason for my business with Cadillac of Beverly Hills. .
Finally!! A dealer who cares about the customer. Ivan and his team took care of me and made me feel 100% appreciated.
Ivan is the best! Very friendly, knowledgeable. I appreciated his expertise on helping me to purchase my car. I felt no pressure with him, he deserves a big bonus! Thanks again for everything Ivan!
Pamela was absolutely wonderful to work with! From placing the order for our vehicle to delivery and inspection. She provided friendly service. We will definitely be coming back to Pamela for our next vehicle purchase.
An amazing place for a high end Cadillac experience!!
Great Buying Experience with the staff of Cadillac of Beverly Hills! I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! I started my search to purchase a 2021 Cadillac Escalade in 2020. Due to the unfortunate worldwide pandemic; quarantine lock downs; etc. , I decide to wait and start my search again in late October 2021. On the Cadillac.com website, I select to be e-mailed any updates on the ...
Sal Trujillo Customer service was absolutely amazing thank you
I have been served by two of the best sales professionals, Pam and Monaliza, that I have ever dealt with. They made me feel like a king with so much courtesy. That's what I like. They gave me the best service I ever had. They went beyond the call of duty to make me happy. I love them both. Very professional and very good at what they do!
Pam is a great salesperson. She went above and beyond to help me find my dream car.
Pam is a great salesperson. She went above and beyond to help me find my dream car.
I purchased an Escalade yesterday and my Cadillac Specialist was Brian Epps. I have bought a few cars during my lifetime and have dealt with numerous sales agents. Brian is, without a doubt, the best sales representative that I have ever worked with. He is a true expert in his field and his fund of knowledge regarding the Escalade is off the charts. He also is gifted in explaining and demonstrating. He took the time and effort to conduct a very thorough explanation regarding the elaborate technological features of the Escalade before I drove away from the dealership. I highly ...
Amazing service and the best experience I have had purchasing a car. Kevin was great and I would definitely do business with them again.
Purchased a vehicle from here and I must say Priscilla is awesome! She truly went above and beyond with all of my questions and request. Best customer service you can find. It's hard to find a dealership that makes you feel like family is taking care of you but that's just the experience i had. Very grateful I will definitely refer friends, family and shop here again.
Kevin Kanifati is awesome sale person and help me with my white Escalade ESV
Great experience from start to finish. Kevin was fantastic and listened to exactly what I wanted. His manager Lee was great as well and welcoming and Frank in finance was very thorough. Overall I highly recommend, all the staff was fantastic. Thank you!
Ricardo delivered the repair ahead of schedule and expectation before Christmas.
The service at Cadillac of Beverly Hills was great! This is the easiest dealership we have worked with. All staff is amazing from the receptionist to the finance manager, Mohammad. Brian Epps was our salesman, he made the experience awesome. Recommended seeing him for your next vehicle purchase.
First time at this dealership. Beautiful place and very nice people. Go see James & Ken.
The service at Cadillac of Beverly Hills was amazing, they made us feel comfortable. Austin Fortenbery and Moe Alam were both nice, informative, and had great personalities. Thank You to everyone who assisted us with the purchase.
Like to thank Beverly Hills Cadillac and Brian Epps for professional service and very Great customer service was such a great experience
Service Advisor is great; the technicians are professional and efficient; staff is polite and friendly. Excellent service.
It was the quick response from Jenna that made me want to do business with location. Got in appointment with Kevin Kanifati and he was awesome. Made me feel like a VIP during my entire transaction. I drove off the lot with everything I wanted and more. Great experience.
Jesus was on point with following up on all his Escalade arrivals since we met & after 3 attempts to purchase one Leigh made it happen. everything went smooth it was only the first two times the manager that tried to help us had a attitude I didn’t like, if it wasn’t for Jesus & leigh I’d never come back to this dealership! Excited to have future business with these fellas.
Thanks to the team at Beverly Hills Cadillac & Jesus for helping me get an Esv that was an impossible car to find with todays market. Recommend them 100% over any dealer in LA
Top notch customer service with my boy Jesus at CBH, we tried getting a Escalade at other places but couldn’t deal with the markup. We weren’t expecting on getting super cruise as an option due to 2022 not having them anymore so when Jesus called us on having the exact Options we wanted we were there within 30min. Took a little longer with waiting for finance but they had the car ready to go after, will be buying 2 more Escalades from our boy Jesus at CBH!
Our guy Jesus got us right in a limited edition CT4 Blackwing after we called the store he answered and gave us a eta on a CT4 arrival then called us the day after the arrival which we rushed to, we came in with a specific number in mind and the manager leigh was able to assist in getting us a reasonable number, the experience before purchasing the CT4 was alot less stressful than I thought there were no hidden fees, they explained every fee included. We were able to take the car home the next day only concern was ...
Jesus set the bar across the board for a perfect customer experience. From the moment I reached out about a Escalade, he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless. It was worth the wait and on top of that he helped deliver the Escalade to my house at no charge after his hours, will be staying in touch!
I’m so excited to get my first Cadillac Escalade, thank you for the exceptional customer service Pam, I appreciated that your went over all the features with us, very helpful!!!!
Thank you so much, Pam, you have made this my first cadillac car purchase experienced smooth, nice and satisfied.
5 Stars + 5 more Stars for Pam Banlaoi. Only person who took the time and effort to follow up with me and took me serious compared to other Cadillac dealerships. Pam even took the time to show me how On Star works by locking both car keys inside (hahaha 🤣😂). I highly recommend Pam Banlaoi and look forward to bringing you more business from family, friends, and associates. Thank You, Thony Mony