First time at this dealership. Beautiful place and very nice people. Go see James & Ken.

The service at Cadillac of Beverly Hills was amazing, they made us feel comfortable. Austin Fortenbery and Moe Alam were both nice, informative, and had great personalities. Thank You to everyone who assisted us with the purchase.

Like to thank Beverly Hills Cadillac and Brian Epps for professional service and very Great customer service was such a great experience

Service Advisor is great; the technicians are professional and efficient; staff is polite and friendly. Excellent service.

It was the quick response from Jenna that made me want to do business with location. Got in appointment with Kevin Kanifati and he was awesome. Made me feel like a VIP during my entire transaction. I drove off the lot with everything I wanted and more. Great experience.

Jesus was on point with following up on all his Escalade arrivals since we met & after 3 attempts to purchase one Leigh made it happen. everything went smooth it was only the first two times the manager that tried to help us had a attitude I didn’t like, if it wasn’t for Jesus & leigh I’d never come back to this dealership! Excited to have future business with these fellas.

Thanks to the team at Beverly Hills Cadillac & Jesus for helping me get an Esv that was an impossible car to find with todays market. Recommend them 100% over any dealer in LA

Top notch customer service with my boy Jesus at CBH, we tried getting a Escalade at other places but couldn’t deal with the markup. We weren’t expecting on getting super cruise as an option due to 2022 not having them anymore so when Jesus called us on having the exact Options we wanted we were there within 30min. Took a little longer with waiting for finance but they had the car ready to go after, will be buying 2 more Escalades from our boy Jesus at CBH!

Our guy Jesus got us right in a limited edition CT4 Blackwing after we called the store he answered and gave us a eta on a CT4 arrival then called us the day after the arrival which we rushed to, we came in with a specific number in mind and the manager leigh was able to assist in getting us a reasonable number, the experience before purchasing the CT4 was alot less stressful than I thought there were no hidden fees, they explained every fee included. We were able to take the car home the next day only concern was the plastic bags that were told to us by a manager there to be “track parts” but even then he sounded unsure, still waiting for a response from manager but the salesperson jesus did a great job.

Jesus set the bar across the board for a perfect customer experience. From the moment I reached out about a Escalade, he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless. It was worth the wait and on top of that he helped deliver the Escalade to my house at no charge after his hours, will be staying in touch!

I’m so excited to get my first Cadillac Escalade, thank you for the exceptional customer service Pam, I appreciated that your went over all the features with us, very helpful!!!!

Thank you so much, Pam, you have made this my first cadillac car purchase experienced smooth, nice and satisfied.

5 Stars + 5 more Stars for Pam Banlaoi. Only person who took the time and effort to follow up with me and took me serious compared to other Cadillac dealerships. Pam even took the time to show me how On Star works by locking both car keys inside (hahaha 🤣😂). I highly recommend Pam Banlaoi and look forward to bringing you more business from family, friends, and associates. Thank You, Thony Mony

I had to take a moment to thank Pam Banlaoi and her Sales Manager Leigh at Cadillac of Beverly Hills. They were incredible to work in the purchase of my car. From the beginning when I reached out until I drove off with my new car, Pam was so kind, honest and consistent.  The car I wanted was sold out everywhere and all the dealerships I contacted were trying to mark the MSRP up between $5-$20,000. It was crazy. I reached out to Pam at Cadillac of Beverly Hills and she told me that they do not mark up the cars. Amazing! She asked me what I was looking for and I told her what the essentials were. From that point, she repeatedly contacted me with various opportunities that came along. It felt like she was on top of it and everywhere else that I contacted just didn't seem to care. It felt like I had an advocate to get this car.  Finally, she found the car. She called me immediately and had me come down to the dealership. There were other people waiting, but she was so persistent and on top of it that I was able to get the car. The Sales Manager, Leigh, was so straightforward. We did not have to go back and forth and waste hours. Extremely pleasant and easy going. It felt like he also genuinely wanted me to get the car. It was a success. I have already referred people to Pam and they have all been pleased. Thank you Pam and Leigh!

Thank you Pam, Moe and all of the staff at Beverley Hills Cadillac for an easy buying experience. For those of you shopping for a new Cadillac, this is the only place to buy from. The staff at BHC are very down to earth and honest people. They are very up front with NO BS or tricks up their sleeves and extremely professional. The best part, NO!! Adjusted market mark up, unlike many other dealerships selling up to 30K over sticker. My wife and I we’re glad we waited and purchased the perfect Escalade which met our family’s needs and budget. Pam you and Moe made that possible. Thank you! This was truly a ⭐️⭐️⭐️⭐️⭐️ experience.

Thank you Pam, Moe and all of the staff at Beverley Hills Cadillac for an easy buying experience. For those of you shopping for a new Cadillac, this is the only place to buy from. The staff at BHC are very down to earth and honest people. They are very up front with NO BS or tricks up their sleeves and extremely professional. The best part, NO!! Adjusted market mark up unlike many other dealerships selling up to 30K over sticker. My wife and I we’re glad we waited and purchased the perfect Escalade which met our family’s needs and budget. Pam you and Moe made that possible. Thank you! This was truly a ⭐️⭐️⭐️⭐️⭐️ experience.

Austin was super helpful. First, we came to buy a used car. He spent several hours with us and when everything was ready, I realized that I didn’t actually want this old Cadillac but want a new one. And Austin was super chill about it and didn’t push us to close the deal. We leave our contacts in case they have something new, cause they don’t have anything at the moment. And three days later, he called, and now we got our new Cadillac!

Recently purchased our new XT6 from Pam over at the Cadillac of Beverly Hills dealer. Our experience with Pam was very helpful and quick. She kept us informed and up-to-date with any new vehicle that might’ve interested us. We are very pleased and satisfied with our vehicle and the Help Pam offered. Very nice and shared good energy. Thank You Pam Loving my car

Jesús fue muy honesto acerca de mi compra que quería financiar con mi banco personal, me aseguró de todas las advertencias cubiertas para este vehículo y me dejo el caro bien limpio.

I was only in communication with Sam. He was very helpful with answering all of the questions I had on the 2018 Escalade I was interested in including the purchase price, the features on the vehicle, the carfax data, and the entire negotiating. He was very friendly and not pushy whatsoever. While giving it some thought, someone else had purchased the Escalade and he notified me promptly. Although I didn't end up purchasing the Escalade I was interested in, I felt Sam's Customer Service was awesome, and at the bare minimum, deserved to have a 5 star rating. Don't hesitate to speak with Sam for any future vehicle you're considering at this dealership. Their pricing is very competitive, and they are willing to negotiate.

I would like to start by saying I just got my Escalade platinum from Beverly Hills and the gentleman that helped me get my lovely SUV was Brian Epps, very professional and very kind. He put a lot of time for me to find the perfect SUV in a very tough market. I highly highly recommend Mr. Brian Epps. Thank you Brian

Best dealer! Bought my CTS from Pam Banlaoi this week. Pam has excellent customer service, knowledgeable, friendly yet very professional. She communicated well with what was needed to get the purchase process to go smoothly. Did a follow-up to see if everything was well the day after the purchase. Overall, two thumbs up for both the dealer, and this gal!

Mr. MO Did everything to make my car ordered come smoothly.

I was amazed how professional these guys are! If you need a guy who knows everything about car purchase , ask for Kevin Kanifati! He is polite, friendly, and an awesome person. He went out of his way to help me in every step of the way. Thank you so much Kevin!

Ivan Leon was great today in helping to facilitate a Cadillac Escalade purchase. Ivan provided great customer service and is a very knowledgeable sales person. I am recommending Cadillac of Beverly Hills to everyone in my circle. Thanks Ivan!!!