Friendly efficient honest thorough knowledgeable Process was quick easy no hassle honest Would highly recommend

Wonderful experience!Pleasant and friendly making the whole car buying process easy and painless.

We worked with them thru phone and texting and made the process super easy. Once we got to the dealership they were very friendly and helpful.

we had few hiccups but mgr James and greg truly stepped up. covered items on my air con . washed the car and had it ready today friday. much appreciated. thank you beverly hills cad......great experience overall

Just bought my first really nice car here! I knew I wanted a Cadillac and they had a great selection of new Cars. Jesus was my sales person and couldn't have been nicer or made the process any easier. No pressure, no stress. He was patient and followed up with me when I got delayed and couldn't make my first appointment. Easily rescheduled to the following day. The showroom is really nice and lots of amenities like coffee comfortable chairs for waiting while they got the paperwork prepared. All together one of the nicest car buying experiences I've had!

I purchased my new Escalade from Kevin - during an incredibly difficult time where there are literally no cars available and crazy delays. Kevin was amazing at keeping me up to date on my ordered car and also took the time to call me anytime he got something that was really similar. When a car came in that met my needs Harry (the manager) and Kevin did everything they could to make my buying experience easy and seamless. They were kind and professional. I highly recommend coming here!

Pam banloi is an excellent salesperson. She is very knowledgeable and helped me a lot with finding my car. She listened to me and made the process so painlessly. Pam is the number reason for my business with Cadillac of Beverly Hills. .

Finally!! A dealer who cares about the customer. Ivan and his team took care of me and made me feel 100% appreciated.

Ivan is the best! Very friendly, knowledgeable. I appreciated his expertise on helping me to purchase my car. I felt no pressure with him, he deserves a big bonus! Thanks again for everything Ivan!

Pamela was absolutely wonderful to work with! From placing the order for our vehicle to delivery and inspection. She provided friendly service. We will definitely be coming back to Pamela for our next vehicle purchase.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

Great Buying Experience with the staff of Cadillac of Beverly Hills! I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! I started my search to purchase a 2021 Cadillac Escalade in 2020. Due to the unfortunate worldwide pandemic; quarantine lock downs; etc. , I decide to wait and start my search again in late October 2021. On the Cadillac.com website, I select to be e-mailed any updates on the new 5th Generation Cadillac Escalade model. In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Due to constrains and other delays that all auto manufacturers are experiencing, I expected my 2022 Cadillac Escalade to arrive at the dealership around the October / November 2022 time frame. Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). A few days later, stopped by Cadillac of Beverly Hills Service Department to pickup an item. Meet Erik Curtis in Service! Again, like the sales department – Great Attitude! Sincere concern for the customer(s)! So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

Sal Trujillo Customer service was absolutely amazing thank you

I have been served by two of the best sales professionals, Pam and Monaliza, that I have ever dealt with. They made me feel like a king with so much courtesy. That's what I like. They gave me the best service I ever had. They went beyond the call of duty to make me happy. I love them both. Very professional and very good at what they do!

Pam is a great salesperson. She went above and beyond to help me find my dream car.

Pam is a great salesperson. She went above and beyond to help me find my dream car.

I purchased an Escalade yesterday and my Cadillac Specialist was Brian Epps. I have bought a few cars during my lifetime and have dealt with numerous sales agents. Brian is, without a doubt, the best sales representative that I have ever worked with. He is a true expert in his field and his fund of knowledge regarding the Escalade is off the charts. He also is gifted in explaining and demonstrating. He took the time and effort to conduct a very thorough explanation regarding the elaborate technological features of the Escalade before I drove away from the dealership. I highly recommend Brian and Cadillac of Beverly Hills.

Amazing service and the best experience I have had purchasing a car. Kevin was great and I would definitely do business with them again.

Purchased a vehicle from here and I must say Priscilla is awesome! She truly went above and beyond with all of my questions and request. Best customer service you can find. It's hard to find a dealership that makes you feel like family is taking care of you but that's just the experience i had. Very grateful I will definitely refer friends, family and shop here again.

Kevin Kanifati is awesome sale person and help me with my white Escalade ESV

Great experience from start to finish. Kevin was fantastic and listened to exactly what I wanted. His manager Lee was great as well and welcoming and Frank in finance was very thorough. Overall I highly recommend, all the staff was fantastic. Thank you!

Ricardo delivered the repair ahead of schedule and expectation before Christmas.

The service at Cadillac of Beverly Hills was great! This is the easiest dealership we have worked with. All staff is amazing from the receptionist to the finance manager, Mohammad. Brian Epps was our salesman, he made the experience awesome. Recommended seeing him for your next vehicle purchase.

First time at this dealership. Beautiful place and very nice people. Go see James & Ken.

The service at Cadillac of Beverly Hills was amazing, they made us feel comfortable. Austin Fortenbery and Moe Alam were both nice, informative, and had great personalities. Thank You to everyone who assisted us with the purchase.